Privacy Policy, Age Restriction and Cancellation Policy for the Hachazakim Mitgalim Website
This Privacy Policy describes how the Hachazakim Mitgalim website (hereinafter: the “Website”) collects, uses, stores, and protects your personal information. We are committed to protecting your privacy and the information you share with us.
1. Information We Collect
We collect information in two ways:
Information You Provide Voluntarily
Contact Form:
When you fill out the contact form on the Website, we may collect your name, email address, phone number, and the message you submit. This information is used for responding to your inquiry and providing the requested service.
Newsletter Subscription, if applicable:
If a newsletter service is available, we may collect your email address in order to send you updates, content, offers, and relevant information from the Website, subject to your consent and applicable law.
Information Collected Automatically
Cookies:
The Website may use cookies and similar technologies to improve the browsing experience, operate the Website, analyze usage, and remember user preferences.
Information collected may include browser type, operating system, pages visited, session duration, device information, and similar technical information.
You may block or delete cookies through your browser settings. Please note that disabling certain cookies may affect some Website functionality.
Analytics Tools:
We may use analytics services such as Google Analytics or similar tools in order to understand Website usage and improve our services.
Information collected through such tools is generally used for statistical and analytical purposes.
2. Use of Information
The information collected through the Website may be used for the following purposes:
Responding to inquiries and messages.
Providing Website services.
Sending updates or newsletters where the user has consented to receive them.
Improving the Website and user experience.
Analyzing Website usage and statistical trends.
Preventing fraud, misuse, or unauthorized activity.
Complying with legal and regulatory obligations.
3. Sharing Information with Third Parties
We do not sell users’ personal information.
Personal information may be transferred or disclosed to third parties only when reasonably necessary, including:
When required by law, court order, or a competent authority.
To service providers required for the operation of the Website, such as hosting, analytics, payment, email, or technical service providers.
In connection with a merger, acquisition, transfer of activity, sale of the business, or similar organizational change, subject to applicable law.
Where necessary to protect the Website, its users, its operators, or third parties from fraud, abuse, or unlawful activity.
Third-party service providers may receive information only to the extent necessary for providing their services and are expected to maintain appropriate confidentiality and security standards.
4. Data Security
We implement reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
5. Age Restriction
The Website is intended primarily for users aged 18 and over.
By making a purchase, registering for a paid service, or entering into a transaction through the Website, you confirm that you are at least 18 years old and legally competent to enter into the transaction.
Users under the age of 18 may make purchases or enter into transactions through the Website only with the prior consent and supervision of a parent or legal guardian, where permitted by law.
We do not knowingly seek to collect personal information from minors without the consent required by law. If we become aware that information has been provided by a minor in circumstances requiring parental or guardian consent, we may take reasonable steps to delete the information or restrict the relevant account or activity.
6. Cancellation of Transactions and Refunds
Where products, services, subscriptions, courses, events, or other paid services are offered through the Website, cancellation rights shall be governed by the Israeli Consumer Protection Law, 5741-1981, the Consumer Protection Regulations, and any other applicable law.
Where the law grants the customer a right to cancel a distance-selling transaction, the customer may submit a cancellation request within the period prescribed by law.
In applicable transactions, this period is generally up to 14 days, subject to the nature of the product or service, the date on which the transaction was made, the date the product or transaction documents were received, and any other conditions established by law.
Where permitted by law, a cancellation fee may be charged in an amount not exceeding 5% of the transaction price or NIS 100, whichever is lower.
No cancellation fee will be charged where the law prohibits such a fee, including, where applicable, cases involving a defect, material non-conformity, or failure to provide the product or service at the agreed time.
Any refund due under applicable law will be processed within the period required by law and through the payment method or another permitted method, as applicable.
Customers who are entitled under applicable law to an extended cancellation period, including eligible senior citizens, new immigrants, or persons with disabilities, will retain all rights granted to them by law, subject to the conditions applicable to such rights.
Certain products or services may be excluded from cancellation rights under applicable law.
A cancellation request may be submitted through the Website’s contact form, through a designated online cancellation mechanism where required, or through any other cancellation method required by applicable law.
Nothing in this policy is intended to limit or waive any mandatory consumer right granted under applicable law.
7. Third-Party Services
The Website may contain links to or integrations with third-party websites and services.
We are not responsible for the privacy practices, terms, security, or content of third-party websites or services. Users are encouraged to review the relevant policies of those third parties before providing them with personal information.
8. Changes to This Policy
We reserve the right to update or modify this policy from time to time.
Material changes may be published on this page or communicated through the Website where appropriate.
The version published on the Website at any given time will be the current version.
9. Contact Us
If you have any questions regarding this Privacy Policy, the use of your personal information, or a request to cancel a transaction, you may contact us through the Website’s contact form.
Last updated: September 15, 2026